@charset "UTF-8";
:root{--ink:#162b33;--muted:#687a80;--line:#e0e7e7;--paper:#fff;--canvas:#f3f6f5;--navy:#142e36;--teal:#156e62;--teal-soft:#e9f4ef;--amber:#9b6418;--amber-soft:#fff4dc;--red:#aa4242;--radius:14px;--shadow:0 12px 36px #203b4210;font-family:Inter,"PingFang SC","Microsoft YaHei",system-ui,sans-serif;color:var(--ink);background:var(--canvas);font-synthesis:none}
*{box-sizing:border-box}body{margin:0;font-size:14px;line-height:1.6}button,input,textarea{font:inherit}button,a,input,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.5}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid #4a9e91;outline-offset:3px}a{color:var(--teal);text-decoration-thickness:1px;text-underline-offset:3px}button{color:inherit}p,h1,h2,h3,h4{margin:0}strong{font-weight:650}[hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:fixed;left:20px;top:-60px;background:var(--paper);z-index:10;padding:12px 20px;border-radius:8px}.skip-link:focus{top:12px}
.app-shell{min-height:100dvh;display:grid;grid-template-columns:230px minmax(0,1fr)}.sidebar{background:var(--navy);color:#dce8e8;display:flex;flex-direction:column;padding:32px 20px 22px;position:sticky;top:0;height:100dvh;min-height:620px}.brand{display:flex;gap:12px;align-items:center;padding:0 8px}.brand-mark{height:43px;width:43px;display:grid;place-items:center;border-radius:12px;background:#ebf4ee;color:var(--navy);font-size:22px;font-weight:650}.brand strong{display:block;color:#fff;font-size:19px;letter-spacing:.04em}.brand div>span{font-size:10px;color:#b6cbcb;display:block;letter-spacing:.015em;margin-top:2px}.project-context{margin:35px 8px 25px;padding:18px 0;border-top:1px solid #ffffff1c;border-bottom:1px solid #ffffff1c}.eyebrow{display:block;font-size:10px;letter-spacing:.12em;font-weight:650;color:var(--muted);margin-bottom:6px}.project-context .eyebrow,.sidebar-note .eyebrow{color:#92b3b4}.project-context strong{font-size:14px;color:#f5f9f7;word-break:break-word}.project-context p{color:#afc5c5;font-size:11px;margin-top:5px}.view-nav{display:flex;flex-direction:column;gap:8px}.nav-item{display:flex;align-items:center;gap:11px;border:0;border-radius:9px;background:transparent;padding:13px 12px;text-align:left;color:#bfd1d2;transition:background .15s,color .15s;font-size:13px;min-height:46px}.nav-item:hover{background:#ffffff0a;color:white}.nav-item.active{color:#fff;background:#2d4b51}.nav-symbol{font-size:20px;width:20px;text-align:center;line-height:1}.nav-count{margin-left:auto;font-size:11px;min-width:22px;text-align:center;background:#ffffff0d;padding:1px 5px;border-radius:5px;font-variant-numeric:tabular-nums}.nav-item.active .nav-count{background:#dbece7;color:#244e48}.sidebar-note{margin:34px 12px 24px}.sidebar-note p{font-size:12px;line-height:1.9;color:#b6cccc}.sidebar-bottom{margin-top:auto;padding:18px 7px 0;border-top:1px solid #ffffff16;display:flex;align-items:center;gap:8px;font-size:10px;color:#a8c3c1}.small-dot{height:6px;width:6px;flex-shrink:0;background:#73b69a;border-radius:50%}.main-shell{min-width:0}.topbar{height:111px;display:flex;justify-content:space-between;align-items:center;padding:20px 38px;background:#fff;border-bottom:1px solid var(--line);gap:20px}.breadcrumb{font-size:11px;color:var(--muted);margin-bottom:5px}.breadcrumb span{padding:0 8px;color:#b7c2c3}h1{font-size:24px;letter-spacing:-.025em;font-weight:650;line-height:1.4}.header-actions{display:flex;align-items:center;gap:14px}.connection-badge{font-size:11px;white-space:nowrap;color:var(--muted)}.connection-badge.online:before{content:"";width:6px;height:6px;display:inline-block;background:#5f9983;border-radius:50%;margin-right:7px;vertical-align:2px}.connection-badge.offline{color:var(--red)}.icon-button{border:1px solid var(--line);border-radius:8px;width:33px;height:33px;display:grid;place-items:center;background:var(--paper);font-size:22px;line-height:1;padding:0}.icon-button:hover{background:var(--canvas)}.user-area{display:flex;gap:12px;align-items:center;padding-left:15px;border-left:1px solid var(--line);font-size:12px}.quiet-button{background:none;border:0;padding:5px 0;font-size:11px;color:var(--muted)}.quiet-button:hover{color:var(--ink);text-decoration:underline}.notice{margin:20px 38px 0;padding:13px 17px;display:flex;align-items:center;gap:13px;font-size:12px;border-radius:9px}.notice strong{font-size:12px;flex-shrink:0}.demo-notice{background:#eaf0ff;border:1px solid #cedaf4;color:#395479}.readiness-notice{background:#f9f1e5;border:1px solid #ecdbc1;color:#7d5f36}.pause-notice{background:var(--amber-soft);border:1px solid #ecd9af;color:#7f5b27;justify-content:space-between}.pause-notice p{margin-top:1px;font-size:11px}.pause-notice .button{background:transparent;border-color:#d5bd91;color:#725220}
.workspace{padding:29px 38px 20px;max-width:1800px;margin:0 auto}.workspace-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:21px}.workspace-toolbar .eyebrow{color:#6c8881}.workspace-toolbar h2{font-size:23px;font-weight:650;letter-spacing:-.03em;line-height:1.35}.workspace-toolbar h2 span{font-size:13px;font-weight:500;vertical-align:3px;margin-left:5px;color:#82918e}.workspace-toolbar p{font-size:12px;color:var(--muted);margin-top:7px}.toolbar-actions{display:flex;align-items:center;gap:10px}.button{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 16px;min-height:40px;border:1px solid transparent;border-radius:8px;line-height:1.4;font-size:12px;font-weight:600;text-decoration:none;white-space:nowrap;transition:background .15s,border-color .15s}.button-primary{background:var(--teal);color:#fff;border-color:var(--teal)}.button-primary:hover:not(:disabled){background:#0d5a50;border-color:#0d5a50}.button-secondary{background:#fff;border-color:#d5dfdd;color:#405d5a}.button-secondary:hover:not(:disabled){background:#eef4f1;border-color:#becdca}.button-danger{background:#fff;border-color:#e6cece;color:var(--red)}.button-danger:hover:not(:disabled){background:#fff1f1}.button-quiet{background:transparent;color:var(--muted)}.button-quiet:hover{background:#f0f4f2}.search-field{height:40px;display:flex;align-items:center;gap:7px;padding:0 12px;background:#fff;border:1px solid var(--line);border-radius:8px;min-width:160px;color:#8ba09a}.search-field>span:first-child{font-size:24px;line-height:1}.search-field input{width:145px;border:0;outline:0!important;background:transparent;font-size:12px;color:var(--ink)}.search-field input::placeholder{color:#91a09d}.search-field:focus-within{border-color:#6c9a8e;box-shadow:0 0 0 3px #b6d2c53b}.workspace-grid{display:grid;grid-template-columns:300px minmax(0,1fr);gap:20px;align-items:start}.queue-panel{border:1px solid var(--line);border-radius:var(--radius);background:#fff;overflow:hidden}.queue-heading{display:flex;justify-content:space-between;align-items:center;padding:16px 17px;border-bottom:1px solid var(--line);color:#526c66;font-size:11px}.queue-heading>span:last-child{font-size:10px;color:#91a09b}.queue-list{padding:8px;min-height:360px;max-height:calc(100dvh - 310px);overflow:auto}.queue-item{width:100%;background:#fff;border:1px solid transparent;border-radius:9px;text-align:left;padding:14px 12px;margin-bottom:5px;display:block;position:relative}.queue-item:hover{background:#f5f8f6}.queue-item.selected{border-color:#c1d7cb;background:#eff6f1}.queue-item.selected:before{content:"";height:21px;width:3px;background:var(--teal);position:absolute;left:-1px;top:19px;border-radius:3px}.queue-item-head{display:flex;gap:8px;align-items:center;justify-content:space-between}.person-name{font-size:14px;font-weight:650;color:#28443b}.queue-item-meta{display:flex;justify-content:space-between;gap:5px;margin:7px 0;color:#8a9b94;font-size:10px}.queue-preview{font-size:11px;color:#6e8079;line-height:1.7;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;word-break:break-word}.status-chip{display:inline-flex;align-items:center;border-radius:5px;padding:2px 7px;font-size:10px;font-weight:500;line-height:1.5;white-space:nowrap;background:#eff2f1;color:#71817b}.status-chip.pending{color:#946719;background:#fbf1d9}.status-chip.approved{color:#37755d;background:#e4f2e8}.status-chip.sent{color:#426d8f;background:#e8f1f7}.status-chip.held{color:#815e7b;background:#f3eaf1}.status-chip.unknown,.status-chip.failed{color:#a34444;background:#faeaea}.detail-panel{border:1px solid var(--line);border-radius:var(--radius);background:#fff;min-height:485px;box-shadow:var(--shadow);overflow:hidden}.detail-header{padding:23px 27px 20px;border-bottom:1px solid var(--line);display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.detail-header h3{font-size:18px;font-weight:650;line-height:1.5}.detail-subtitle{display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:11px;color:var(--muted);margin-top:8px}.detail-content{padding:24px 27px 10px}.detail-section{margin-bottom:25px}.section-label{font-size:11px;letter-spacing:.025em;font-weight:650;color:#5c7770;margin:0 0 10px;display:flex;justify-content:space-between;align-items:center;gap:10px}.section-label .subtle{font-weight:400;letter-spacing:0;color:#94a09b;font-size:10px}.recipient-box{background:#f7f9f7;border:1px solid #e6ece7;border-radius:9px;padding:13px 15px;display:flex;justify-content:space-between;align-items:center;gap:12px}.recipient-box strong{font-size:14px}.recipient-box small{display:block;color:#7d8d86;font-size:10px;margin-top:3px;word-break:break-word}.recipient-box .recipient-channel{font-size:10px;color:#71877c;white-space:nowrap;background:#eaf1ec;border-radius:5px;padding:3px 7px}.message-body{font-size:13px;line-height:1.95;white-space:pre-wrap;overflow-wrap:anywhere;color:#314c42}.message-preview{background:#f7faf7;border:1px solid #e2ebe3;border-radius:10px;padding:19px 20px}.message-preview .message-body{font-size:13px}.reference-note{font-size:10px;color:#8b9a92;margin:8px 0 0}.source-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:7px}.source-item{font-size:11px;color:#5d756a;border:1px solid #e9eeea;background:#fafcf9;padding:10px 12px;border-radius:7px;word-break:break-word}.source-item small{display:block;color:#83978c;font-size:10px;margin-top:3px}.duty-list{margin:0;padding-left:20px;font-size:12px;line-height:1.8;color:#486153}.duty-list li{padding-left:3px;margin-bottom:9px;white-space:pre-wrap;overflow-wrap:anywhere}.duty-source{font-size:10px;color:#899a8d;display:block;margin-top:2px}.inline-notice{padding:11px 13px;background:#fff8e8;border:1px solid #eedfb9;border-radius:7px;color:#856631;font-size:11px;line-height:1.8;margin-bottom:20px}.inline-notice.error{background:#fff1f1;border-color:#ecd3d3;color:#985252}.detail-actions{position:sticky;bottom:0;display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap;padding:16px 27px;background:#fcfdfb;border-top:1px solid var(--line)}.detail-actions .left-action{margin-right:auto}.transcript{display:flex;flex-direction:column;gap:11px}.message-entry{border:1px solid #e2eae4;border-radius:9px;padding:13px 15px;background:#f9fcfa}.message-entry.outbound{margin-left:25px;background:#f3f7f3}.message-entry.inbound{margin-right:25px}.message-entry-header{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:10px;color:#81968b;margin-bottom:7px}.message-entry-header strong{font-size:11px;font-weight:600;color:#536f5f}.message-entry .message-body{font-size:12px;line-height:1.85}.nontext-message{font-size:12px;color:#8a7155;line-height:1.8}.record-meta{color:#8c9a93;font-size:10px;word-break:break-all;margin-top:8px}.workspace-footer{display:flex;justify-content:space-between;gap:15px;font-size:10px;color:#92a095;margin-top:17px}.empty-state{padding:60px 22px;text-align:center;color:#8b9a90}.empty-state .empty-symbol{width:47px;height:47px;border-radius:50%;display:grid;place-items:center;background:#f0f5f0;margin:0 auto 16px;font-size:23px;color:#89a492}.empty-state h3{font-size:14px;font-weight:600;color:#698071;margin-bottom:7px}.empty-state p{font-size:11px;line-height:1.8;max-width:300px;margin:0 auto}.detail-empty{padding-top:110px}.queue-empty{padding:65px 12px}.access-panel{margin:75px auto;max-width:500px;padding:45px 36px;text-align:center}.access-mark{width:60px;height:60px;display:grid;place-items:center;background:#e0ede4;color:#3a6651;font-size:27px;border-radius:16px;margin:0 auto 25px}.access-panel h2{font-size:23px;font-weight:600;margin:8px 0 12px}.access-panel>p{color:var(--muted);font-size:13px;line-height:1.85;margin-bottom:24px}.access-panel .button{margin:0 4px}.access-panel p.access-caption{font-size:11px;color:#95a198;max-width:340px;margin:25px auto 0}
.action-dialog{padding:0;border:1px solid #dbe5dc;border-radius:16px;box-shadow:0 20px 100px #102d3455;max-width:620px;width:calc(100% - 32px);max-height:calc(100dvh - 48px);color:var(--ink);background:#fff}.action-dialog::backdrop{background:#102d3470;backdrop-filter:blur(3px)}.action-dialog form{display:flex;flex-direction:column;max-height:calc(100dvh - 52px)}.dialog-header{padding:22px 25px 18px;display:flex;justify-content:space-between;align-items:flex-start;border-bottom:1px solid var(--line);gap:20px}.dialog-header h2{font-size:20px;font-weight:650}.dialog-header .eyebrow{margin-bottom:5px}.dialog-header .icon-button{font-size:23px;border:0;background:transparent}.dialog-content{padding:23px 25px;overflow:auto;min-height:0}.dialog-intro{font-size:12px;line-height:1.85;color:var(--muted);margin-bottom:20px}.dialog-footer{padding:16px 25px;display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);background:#fcfdfb}.dialog-footer .button{min-width:86px}.confirm-check{margin-top:20px;display:flex;gap:9px;align-items:flex-start;font-size:12px;color:#44634e;cursor:pointer}.confirm-check input{margin-top:5px;width:15px;height:15px;accent-color:var(--teal);flex-shrink:0}.form-field{display:block;margin-bottom:19px}.form-field>span{display:block;font-size:12px;font-weight:600;color:#4c6955;margin-bottom:8px}.form-field textarea,.form-field input{width:100%;border:1px solid #cfddd0;border-radius:7px;padding:10px 12px;background:#fff;color:var(--ink);font-size:12px;line-height:1.8}.form-field textarea{resize:vertical;min-height:130px}.form-field small{display:block;margin-top:6px;color:#8c9c8f;font-size:10px;font-weight:400}.form-field .body-editor{min-height:260px}.form-error{margin:0 25px 18px;border-radius:6px;padding:10px 12px;background:#fff1f1;color:#a04e4e;font-size:12px}.toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);padding:12px 20px;max-width:calc(100% - 40px);background:#193d31;color:#fff;border-radius:9px;font-size:12px;z-index:50;box-shadow:0 8px 35px #142e362f;white-space:pre-wrap}.toast.error{background:#7f3e3e}.visually-busy{opacity:.6;pointer-events:none}
.form-field select{width:100%;border:1px solid #cfddd0;border-radius:7px;padding:10px 12px;background:#fff;color:var(--ink);font:inherit;font-size:12px;min-height:42px}.form-field select:focus-visible{outline:3px solid #4a9e91;outline-offset:3px}.form-field .quote-view{background:#f6f9f5;color:#5f7867;min-height:110px}.feedback-duty-choices{margin:0 0 20px;padding:12px 14px;border:1px solid #dae5d8;border-radius:8px}.feedback-duty-choices legend{font-size:12px;font-weight:600;color:#4c6955;padding:0 5px}.duty-choice{display:flex;align-items:flex-start;gap:9px;font-size:12px;color:#536c59;line-height:1.8;margin:7px 0;cursor:pointer}.duty-choice input{margin-top:5px;accent-color:var(--teal);flex-shrink:0}.feedback-list{display:flex;flex-direction:column;gap:11px}.feedback-entry{padding:15px;border:1px solid #dfe8dc;border-radius:9px;background:#f8fbf6}.feedback-scope{font-size:10px;color:#7b917d;margin:5px 0 10px}.feedback-label{font-size:10px;font-weight:600;color:#779078;margin:12px 0 5px}.feedback-entry .message-body{font-size:12px}.feedback-note{border-top:1px solid #e4eae0;margin-top:10px;padding-top:9px;font-size:11px;line-height:1.8;color:#607962;white-space:pre-wrap;overflow-wrap:anywhere}
@media(min-width:1600px){.workspace-grid{grid-template-columns:335px minmax(0,1fr)}.detail-content{padding:28px 35px 12px}.detail-header{padding:25px 35px}.detail-actions{padding:18px 35px}}
@media(max-width:1200px){.app-shell{grid-template-columns:205px minmax(0,1fr)}.sidebar{padding-left:14px;padding-right:14px}.topbar{padding-left:25px;padding-right:25px}.workspace{padding:26px 25px 20px}.notice{margin-left:25px;margin-right:25px}.workspace-grid{grid-template-columns:245px minmax(0,1fr);gap:15px}.workspace-toolbar{align-items:flex-start}.toolbar-actions{flex-direction:column;align-items:flex-end}.search-field input{width:130px}.toolbar-actions .button{min-height:30px;padding:5px 12px;font-size:10px}.detail-header{padding:20px}.detail-content{padding:21px 20px 8px}.detail-actions{padding:14px 20px}.detail-actions .button{padding:8px 12px}.queue-item{padding:12px 10px}.connection-badge{display:none}}
@media(max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{position:static;height:auto;min-height:0;padding:19px 20px 0}.brand{padding:0}.brand-mark{width:36px;height:36px;font-size:20px;border-radius:9px}.brand strong{font-size:16px}.brand div>span{font-size:9px}.project-context{position:absolute;right:22px;top:17px;margin:0;padding:0;border:0;text-align:right}.project-context .eyebrow{font-size:8px}.project-context strong{font-size:11px}.project-context p{font-size:9px;margin-top:0}.sidebar-note,.sidebar-bottom{display:none}.view-nav{flex-direction:row;gap:4px;margin-top:17px;overflow-x:auto}.nav-item{flex:1;justify-content:center;white-space:nowrap;padding:11px 9px;border-radius:8px 8px 0 0;gap:6px;font-size:11px;min-height:43px}.nav-item.active{background:var(--canvas);color:#254f3b}.nav-count{font-size:9px;background:#ffffff0d;min-width:15px}.nav-item.active .nav-count{background:#dce9df}.nav-symbol{font-size:15px;width:16px}.topbar{height:85px;padding:16px 22px}.topbar h1{font-size:20px}.breadcrumb{font-size:10px}.header-actions{gap:10px}.user-area{font-size:11px}.workspace{padding:22px}.notice{margin:17px 22px 0}.workspace-grid{grid-template-columns:240px minmax(0,1fr)}.workspace-toolbar h2{font-size:21px}.queue-list{max-height:700px}.workspace-footer{font-size:9px}.detail-actions{position:static}}
@media(max-width:650px){.topbar{padding:15px 18px;height:77px}.breadcrumb{display:none}.topbar h1{font-size:19px}.icon-button{width:31px;height:31px}.user-area{gap:8px;padding-left:10px}.workspace{padding:21px 16px}.notice{margin:14px 16px 0;padding:12px 13px;font-size:11px;align-items:flex-start}.notice.demo-notice{flex-direction:column;gap:3px}.pause-notice{align-items:center;gap:8px}.pause-notice .button{padding:8px 10px;font-size:10px}.pause-notice p{max-width:240px}.workspace-toolbar{flex-direction:column;gap:16px;margin-bottom:16px}.workspace-toolbar h2{font-size:22px}.workspace-toolbar p{font-size:11px}.toolbar-actions{flex-direction:row;align-items:center;width:100%;gap:9px}.search-field{flex:1}.search-field input{width:100%;min-width:0}.toolbar-actions .button{font-size:11px;height:40px;padding:8px 12px}.workspace-grid{grid-template-columns:1fr;gap:15px}.queue-list{display:flex;overflow:auto;max-height:none;min-height:0;gap:6px;padding:8px}.queue-heading{padding:12px 14px}.queue-item{min-width:230px;max-width:280px;margin:0;flex:0 0 auto;padding:12px;border-radius:7px}.queue-item:only-child{max-width:none;width:100%}.queue-item-meta{margin:4px 0}.queue-preview{-webkit-line-clamp:1}.queue-item.selected:before{height:18px;top:14px}.queue-empty{padding:25px 16px;width:100%}.queue-empty .empty-symbol{display:none}.queue-empty h3{font-size:12px}.queue-empty p{font-size:10px}.detail-panel{min-height:380px}.detail-header{padding:19px 18px}.detail-content{padding:20px 18px 5px}.detail-header h3{font-size:17px}.detail-subtitle{font-size:10px;gap:7px}.section-label{font-size:10px}.message-preview{padding:15px}.message-body,.message-preview .message-body{font-size:12px}.recipient-box{padding:12px 13px}.recipient-box strong{font-size:13px}.detail-actions{padding:14px;gap:6px}.detail-actions .button{font-size:11px;flex:1;padding:10px 8px}.detail-actions .left-action{margin-right:0}.workspace-footer{flex-direction:column;gap:2px}.detail-empty{padding-top:85px}.access-panel{margin:40px auto;padding:35px 25px}.access-panel h2{font-size:21px}.access-panel>p{font-size:12px}.dialog-header{padding:20px}.dialog-content{padding:20px}.dialog-footer{padding:14px 20px}.form-error{margin-left:20px;margin-right:20px}.action-dialog{max-height:calc(100dvh - 24px);width:calc(100% - 24px)}.action-dialog form{max-height:calc(100dvh - 28px)}.dialog-header h2{font-size:18px}.toast{bottom:18px}.message-entry.outbound{margin-left:12px}.message-entry.inbound{margin-right:12px}.project-context{right:20px}.brand div>span{max-width:130px;overflow:hidden;text-overflow:ellipsis}.sidebar{padding-left:17px;padding-right:17px}}
.sidebar,.queue-panel,.detail-panel{min-width:0}
@media(max-width:900px){.app-shell{grid-template-columns:minmax(0,1fr)}.view-nav{min-width:0}}
@media(max-width:650px){.workspace-grid{grid-template-columns:minmax(0,1fr)}.nav-symbol{display:none}.nav-item{min-width:0;padding:10px 5px;gap:4px;font-size:10px}.nav-count{margin-left:0;min-width:12px;padding:1px 4px;font-size:9px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}